Frequently Asked Questions

1. How can I place an order?

Placing an order is simple. Browse products, add your favorite items to the cart, and proceed to checkout. Enter your shipping details, select your payment method, and confirm your order.

2. How long does delivery take?

Orders are usually delivered within 5–7 business days, depending on your location and product availability. Delivery times may vary during peak seasons or sales periods.

3. What are the shipping charges?

Shipping charges, if any, will be clearly displayed at checkout before you complete your purchase.

4. How can I track my order?

Once your order is shipped, you will receive a tracking link by email or SMS. You can use this link to track your delivery status.

5. What payment methods do you accept?

We accept:

  • Credit Cards / Debit Cards

  • UPI

  • Net Banking

  • Wallets

All payments are processed through secure, encrypted gateways.

6. Can I cancel my order?

Yes, you can cancel your order within 12 hours of placing it by contacting our support team with your order ID.

7. What is your return policy?

We accept returns for damaged, defective, or incorrect items. Return requests must be raised within 3 days of delivery.

8. How can I request a refund?

Once your return is approved and the product is received, the refund will be processed to your original payment method within 5–7 business days.

9. What if I receive a damaged or wrong product?

Please contact us within 48 hours of delivery with photos or videos of the issue, and we will resolve it quickly.

10. Do you offer Cash on Delivery (COD)?

Cash on Delivery availability depends on the product and your location. If available, it will appear as a payment option at checkout.

11. How can I contact customer support?

You can contact us by:

Our support team typically replies within 24–48 hours.